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change of installation

Posted: 11 Jun 2009, 10:28
by peckcw
Hi CCTVCAD Support,

I am currently using CCTVCAD Version 6 with dongle protection.
I have bought another CCTVCAD Verstion 6.1.02 with HID protection.

I uninstalled the CCTVCAD Version 6 with dongle protection.
And i've installed CCTVCAD Verstion 6.1.02 with HID protection BUT it keeps prompting me for DONGLE instead of the
(In the appeared box requesting registration copy HID.)

Please advise

Re: change of installation

Posted: 12 Jun 2009, 04:25
by Support
Thank you for your question.

To change registration please follow the reregistration procedure:

1. Stop all running programs!!! Especially antivirus and Windows registry control software.
2. Click on the Start button.
3. Click on the Run button.
4. Run box will appear.
5. Copy and paste to the Open combo-box the string below (with the quotes):
If VideoCAD is installed on the C drive:
"C:\Program Files\VideoCAD6\VideoCAD.exe" REGISTER
If VideoCAD is installed on the D drive:
"D:\Program Files\VideoCAD6\VideoCAD.exe" REGISTER
6. Click OK in the Run box.
7. The Enter key box will appear.
8. Send us the HID you see in the Enter key box.


In reply we'll send you registration code. Then do step 1..6 over and enter received code to the Enter key box.

Re: change of installation

Posted: 17 Jun 2009, 01:41
by peckcw
Hi CCTVCAD Support,

The issue has been resolved by Stanislav Utochkin.
Thank you for the wonderful support.

Regards,
Chengwee