CCTVCAD Software

Sorry for inconvenience.
It is not an error. Undo function has some limitations. Not all working information is kept in the undo buffer. It can't restore deleted cameras, but it can restore deleted constructions.
Please save your working project regularly.

You should "connect" necessary cameras to the monitor. 1.Open the Monitor window by clicking the Monitor window button on the Graphics window tool bar. 2. Switch the Monitor to edit mode by clicking the Edit button. Edit button should be pressed. 3. Select necessary cameras on the plan in Graphics w...

Your engineers can use the Monitor window.
Place images from your cameras on monitors, then save these monitors containing several images together. It is convenient to include the images from monitors in the project documentation.

Please see Help>Interface>Monitor window

The problem is connected with complicated background, likely in dxf or dwg formats. Some features of the background is not supported by export module. Therefore your engineer could simplify the background in AutoCAD, delete unnecessary elements. As a rule no many elements are needed in VideoCAD for ...

It seems your project have very complicated background may be with non standard scale or complicated elements.
Your engineer should simplify the background.

We have received two messages like this one. But we couldn't repeat the problem in spite of our efforts. Thus this problem exists but very infrequent.
Please let us know if you can record sequence of actions to repeat this problem.

Thank you for your question. This is a peculiarity of 3D geometry. Probably you have measured the angle on the horizontal projection of view area. This projection angle will be differed from horizontal view angle. The difference depends on camera inclination angle. To get the angle equal to horizont...

Your engineer should read installation instructions in the ReadMe.txt file in VideoCAD.zip archive. It is necessary to install dongle driver before first dongle connecting. In case of any problems with USB dongle, first of all, do the following: 1. Stop VideoCAD, is it is running. 2. Disconnect the ...

Thank you for your question. To change registration please follow the reregistration procedure: 1. Stop all running programs!!! Especially antivirus and Windows registry control software. 2. Click on the Start button. 3. Click on the Run button. 4. Run box will appear. 5. Copy and paste to the Open ...

Here is a typical way for modeling non-standard cameras: Use angles of view from the the camera specification as the most definite data. Try to get the same angles of view in camera model in VideoCAD. For this purpose open the Special sensor size box, then adjust the angles of view. However wide-ang...