Search found 17 matches

by peckcw
21 May 2010, 06:44
Forum: Ordering and Registration
Topic: Paymend made but no videocad software
Replies: 2
Views: 24197

Paymend made but no videocad software

Hi Videocad,


We had made payment but did not receive the VIDEOCAD software.



Regards,
PECK
by peckcw
19 Jan 2010, 09:41
Forum: CCTV design with VideoCAD
Topic: Saving of 3D images
Replies: 4
Views: 31298

Saving of 3D images

Hi,


Is there a faster way to save all the images of my 3D windows (example if i have 50) cameras?
Currently, my engineers save each image 1 by 1.
by peckcw
12 Jan 2010, 06:34
Forum: CCTV design with VideoCAD
Topic: export project as dxf drawing
Replies: 4
Views: 19553

Re: export project as dxf drawing

Our engineer require the background as it provides useful information for us.
Is there any way around it?
by peckcw
11 Jan 2010, 04:52
Forum: CCTV design with VideoCAD
Topic: export project as dxf drawing
Replies: 4
Views: 19553

export project as dxf drawing

Hi, CCTVCAD support.





Our engineer is using (2.8GHZ processor, 504M of RAM, Windows XP Professional SP2 ) to export cctv.vmp (1200kb file) into dxf drawing.





The error message shows OUT OF MEMORY.







Please advice.
by peckcw
11 Nov 2009, 07:24
Forum: CCTV design with VideoCAD
Topic: Discrepancies in horizontal viewing angle
Replies: 1
Views: 10742

Discrepancies in horizontal viewing angle

Hi CCTVCAD Support, In the camera geometry, For a image sensor format 1/3" Focal length of 2.1 The horizontal viewing angle stated is 97.5degrees Using the angle tool, the measured VIEW AREA EDGE is only 82degrees. Please explain why VIEW AREA EDGE is not equal to the horizontal viewing angle. The p...
by peckcw
29 Jul 2009, 01:16
Forum: CCTV design with VideoCAD
Topic: unable to install software for DONGLE
Replies: 2
Views: 17168

unable to install software for DONGLE

Hi, one of my engineers is unable to install the software for the DONGLE.



Please advise.
by peckcw
17 Jun 2009, 01:41
Forum: CCTV design with VideoCAD
Topic: change of installation
Replies: 2
Views: 11391

Re: change of installation

Hi CCTVCAD Support,

The issue has been resolved by Stanislav Utochkin.
Thank you for the wonderful support.

Regards,
Chengwee
by peckcw
11 Jun 2009, 10:28
Forum: CCTV design with VideoCAD
Topic: change of installation
Replies: 2
Views: 11391

change of installation

Hi CCTVCAD Support, I am currently using CCTVCAD Version 6 with dongle protection. I have bought another CCTVCAD Verstion 6.1.02 with HID protection. I uninstalled the CCTVCAD Version 6 with dongle protection. And i've installed CCTVCAD Verstion 6.1.02 with HID protection BUT it keeps prompting me f...
by peckcw
02 Apr 2009, 02:13
Forum: CCTV design with VideoCAD
Topic: load background (pdf)
Replies: 3
Views: 24295

load background (pdf)

hi tech support,

are we able to load .pdf into videocad as background in the next revision?
there have been many instances of our drawing team giving us pdf as drawings.
please look into this.


Regards,
Chengwee
by peckcw
19 Mar 2009, 10:27
Forum: CCTV design with VideoCAD
Topic: upper limit on cameras?
Replies: 2
Views: 12485

upper limit on cameras?

Hi tech support, feedback from my engineers is that after deploying 100 cameras , the next camera will overwrite the 1st camera.

Please advise.




Regards,
Chengwee